Privacy Policy

1. Scope

This Privacy Policy explains how SILVER LINING PRODUCTION ("Company", "we", "us", or "our") collects, uses, stores, shares, and protects personal data when you use this website, contact us, or engage with us for business purposes.

2. Data We Collect

We may collect the following categories of personal data:

• Identity data (name, job title, company name).
• Contact data (email address, phone number, address details).
• Inquiry data (message content, project requirements, attachments).
• Technical data (IP address, browser type, device information, basic log metadata).
• Communication data (records of correspondence, meeting requests, and support messages).

3. How We Collect Data

• Directly from you through contact forms and email.
• During business communications and project onboarding.
• Automatically through website access logs and analytics tools.

4. Purpose and Legal Basis

We process personal data for legitimate business purposes, including:

• Responding to inquiries and business requests.
• Evaluating and managing project engagements.
• Providing services and related communications.
• Maintaining security, fraud prevention, and system integrity.
• Complying with applicable legal and regulatory obligations.

5. Data Sharing

We may share personal data only as necessary with:

• Authorized internal personnel.
• Technology vendors and service providers under confidentiality obligations.
• Professional advisers (legal, accounting, compliance) when required.
• Government authorities where disclosure is legally required.

We do not sell personal data for consumer marketing purposes.

6. International Transfer

Where cross-border data processing is necessary, we apply contractual and operational safeguards appropriate to the transfer and applicable law.

7. Data Retention

Personal data is retained only as long as needed for business operations, contractual performance, legal obligations, dispute handling, and audit/compliance requirements.

8. Security

We implement reasonable administrative, technical, and organizational controls to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.

9. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, and data portability rights. Requests will be assessed and processed according to legal requirements.

10. Cookies and Similar Technologies

This website may use essential and analytics-related technologies to support site performance, security, and usage insights. Browser settings may be used to control cookie behavior.

11. Applicable Framework

This policy is designed to align with applicable data protection obligations, including Indonesia Law No. 27 of 2022 on Personal Data Protection, and other relevant legal requirements where operations apply.

12. Contact

For privacy-related requests or complaints, contact: pt.silverliningproduction@gmail.com.

13. Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page with a revised effective date.